Box Office Management
Getting the box office to run right should be one of the highest priorities for any theater. The Box Office is the front line of your whole marketing effort. In most cases, the box office worker is the only person your patron will have contact with during their experience in your venue. That's why the box office staff must be trained in ways to help your organization retain customers and develop new ones. It is the box office that keeps the mailing list and tracks customer information. The Box Office is your gold mine, and in order to get the most value from it, you need skilled miners and an solid structure.
We have helped many organizations develop the infrastructure for their Box Office. From software selection to procedures to database development, Theater Support Services can assist your organization to get the most out of your system and staff.